Legal Notice

Definitions

Client: any professional or natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site subject to these general conditions. Services: https://www.laboratoire-papillon.com provides Clients with:

Content: All elements constituting the information available on the Site, including texts – images – videos.

Customer Information: hereinafter referred to as “Information(s)” which correspond to all personal data likely to be held by https://www.laboratoire-papillon.com for account management, customer relationship management, and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal Information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website presentation

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website https://www.laboratoire-papillon.com are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SAS LABORATOIRE PAPILLON – Share capital: €15,000 – VAT number: FR63852042779 – 11 RUE DES FOSSES PERRIERES 28270 BEROU-LA-MULOTIERE

Publication Director: Luc Cockenpot – contact@laboratoire-papillon.com

The publication director may be a natural or legal person.

Webmaster: Luc Cockenpot – contact@laboratoire-papillon.com

Hosting provider: PUSH IT UP – 124 rue d’Aboukir, 75002 Paris

Data Protection Officer: Luc Cockenpot – contact@laboratoire-papillon.com

2. General conditions of use

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations.

The Client may not reuse, transfer or exploit for their own purposes any part of the elements or work of the Site.

Use of the website https://www.laboratoire-papillon.com implies full acceptance of the terms and conditions described below. These conditions may be modified or supplemented at any time; users are therefore advised to consult them regularly.

The website is normally accessible at all times. However, an interruption for technical maintenance may be decided by https://www.laboratoire-papillon.com, which will endeavor to communicate the dates and times in advance.

The website is regularly updated. Likewise, the legal notice may be modified at any time and remains binding on the user.

3. Description of services

The website aims to provide information concerning all of the company’s activities.

https://www.laboratoire-papillon.com strives to provide information as accurate as possible but cannot be held responsible for omissions, inaccuracies or failures to update.

All information provided is for guidance only and is subject to change.

4. Technical limitations

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to its use. Users must access the site using recent, virus-free equipment and an up-to-date browser.

The site is hosted within the European Union in compliance with GDPR.

The hosting provider ensures service continuity but may interrupt service for maintenance or infrastructure improvements.

Neither the site nor the host can be held responsible for internet network malfunctions.

5. Intellectual property

The site owns intellectual property rights on all accessible elements: texts, images, graphics, logos, videos, icons and sounds.

Any reproduction or use without prior written authorization is prohibited.

Unauthorized use will be considered infringement and prosecuted accordingly.

6. Liability limitations

The site acts as publisher and is responsible for the quality of the content it publishes.

It cannot be held liable for direct or indirect damage caused to the user’s equipment.

Interactive spaces are available, and unlawful content may be removed without notice.

7. Personal data management

The Client is informed of applicable regulations including GDPR.

7.1 Data controller

The data controller is LABORATOIRE PAPILLON, represented by Luc Cockenpot.

7.2 Purpose of data collection

  • Website navigation and order management
  • Fraud prevention
  • Improving user experience
  • Optional satisfaction surveys
  • Marketing campaigns (email, SMS)

Personal data is never sold.

7.3 User rights

Users have rights of access, rectification, deletion, limitation, opposition and portability of their data.

Requests must be sent to:

LABORATOIRE PAPILLON – DPO 11 RUE DES FOSSES PERRIERES 28270 BEROU-LA-MULOTIERE

7.4 Data security

All necessary measures are taken to ensure data security and confidentiality.

8. Incident notification

In case of a data breach, users will be informed as required by law.

9. Cookies

The site uses cookies to improve user experience. Users may disable cookies via browser settings.

Tracking of Our Electronic Communications

Our personalised newsletters are sent via the Mailchimp platform and include tracking technologies, in particular an invisible pixel embedded in each message.

These technologies allow us to determine whether our emails have been opened, the date on which they were opened and, where link tracking is enabled, which links recipients have clicked on. This information is used to measure the performance of our communications, assess recipients’ interest in the content provided, adapt the content or frequency of our emails, and manage our subscriber list.

The subscription relates to a personalised newsletter of which these tracking features form an integral part. By subscribing, after having been informed of this practice, you consent to receiving our communications and to the use of these tracking technologies.

The data are processed by LABORATOIRE PAPILLON, acting as data controller, and by Mailchimp, our technical email delivery service provider. They are retained for a period of three years and are then deleted or anonymised.

You may withdraw your consent at any time by using the unsubscribe link included at the bottom of each email. Withdrawing your consent will result in the termination of your subscription to our communications and will not affect the lawfulness of any processing carried out before the withdrawal.

10. Applicable law

Any dispute relating to the use of the site is subject to French law. Jurisdiction is assigned to the courts of Chartres.